77dd Privacy Policy — Your Data, Protected
At 77dd, protecting the personal data of every player on our Bangladesh platform is a core commitment, not an afterthought. This Privacy Policy explains precisely what information we collect, why we collect it, how it is stored and used, and what rights you hold over your own data at all times.
Six core principles that govern every aspect of how we handle your personal information on the 77dd platform.
All data transmitted between your device and the 77dd platform is protected by industry-standard 256-bit SSL encryption. Your personal details, payment information, and account credentials are never exposed in transit.
77dd does not sell, rent, or trade your personal data to third parties for commercial purposes. Your information is used solely to operate your account, process transactions, and improve your experience on the 77dd platform.
You may request a full copy of the personal data 77dd holds on your account at any time, and ask us to correct any inaccuracies. Data access requests are fulfilled within 30 calendar days of submission.
Subject to legal retention obligations, you may request deletion of your personal data from 77dd's systems. Where deletion is not legally possible (e.g., transaction records required for compliance), we will inform you of the specific reason.
Personal data is stored in access-controlled, encrypted databases. Internal access is restricted on a strict need-to-know basis. 77dd conducts regular security audits and penetration testing to maintain data infrastructure integrity.
77dd uses cookies strictly for session management, fraud detection, and platform analytics. We do not deploy third-party advertising cookies that track you across other websites. Our cookie practices are detailed fully in Section 08 of this policy.
Your privacy matters to 77dd. This Privacy Policy describes how 77dd collects, processes, stores, and protects your personal data when you use the 77dd online casino and sports betting platform at https://77dd.io. By registering an account or using any 77dd service, you confirm that you have read and accepted this Privacy Policy. If you do not agree, please do not use the platform.
01 Introduction
77dd operates an online casino and sports betting platform specifically designed for the Bangladesh market. In the course of providing services to players, 77dd necessarily collects and processes certain categories of personal information. This Privacy Policy is issued to ensure full transparency about those practices and to clearly communicate your rights as a player.
This policy applies to all personal data collected by 77dd through the https://77dd.io website, any associated subdomains, and any communications between you and the 77dd support team. It applies equally to registered account holders and to unregistered visitors who browse the platform.
Throughout this document, "77dd", "we", "us", and "our" refer to the 77dd platform operator. "You", "your", and "Player" refer to any individual whose personal data is collected or processed in connection with the 77dd platform. "Personal data" means any information that identifies or could identify a specific individual, including name, contact details, device identifiers, and financial transaction records.
This Privacy Policy should be read alongside the Terms & Conditions and the Responsible Gaming policy, both of which are published on the 77dd platform and form part of the overall agreement between 77dd and its players.
02 Personal Data We Collect
77dd collects personal data across several categories depending on how you interact with the platform. The following table summarises the categories of data collected and the context in which each is gathered:
| Data Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, national ID number, passport number | At registration; during KYC verification |
| Contact Data | Mobile number, email address, residential address (city, district, Bangladesh) | At registration; when updated in account settings |
| Financial Data | bKash number, Nagad number, Rocket number, Upay number, card last-4 digits, bank account name | When making deposits or withdrawal requests |
| Transaction Data | Deposit history, withdrawal history, bet records, bonus usage, win/loss history | Continuously during platform use |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, time zone | Automatically on each platform visit |
| Usage Data | Pages visited, games played, session duration, click paths, search queries within the platform | Automatically during browsing and gameplay |
| Communications Data | Support chat transcripts, email correspondence, complaint records | When you contact 77dd support |
| Verification Documents | Scanned copies of NID, passport, utility bill, selfie photo (for liveness verification) | When KYC documentation is requested |
77dd does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where a player voluntarily discloses such information in the context of a responsible gaming self-exclusion request.
03 How We Collect Your Data
77dd collects personal data through three primary channels:
3.1 Direct Collection. Data you provide directly when you register a 77dd account, complete the KYC verification process, make a deposit or withdrawal request, contact the support team, or respond to promotions. This represents the largest category of personal data held by 77dd and is provided voluntarily by you.
3.2 Automated Collection. Technical and usage data collected automatically by the 77dd platform infrastructure each time you access the site, regardless of whether you are logged into an account. This includes server logs, session cookies, and platform analytics tools. See Section 08 for full details on cookie and tracking practices.
3.3 Third-Party Sources. In limited circumstances, 77dd may receive personal data about you from third-party sources including:
- Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — transaction confirmation data to verify deposits and withdrawals.
- Identity verification providers — confirmation of identity document authenticity during KYC processes.
- Fraud prevention services — risk scoring and device fingerprint data to detect and prevent fraudulent account activity.
- Game providers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, Ezugi) — gameplay session data and RNG outcome records for dispute resolution and audit purposes.
04 How We Use Your Personal Data
77dd uses your personal data only for defined, legitimate purposes. The following table maps each use purpose to the relevant data categories:
| Purpose | Data Categories Used |
|---|---|
| Creating and managing your 77dd account | Identity, Contact |
| Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard | Financial, Transaction, Identity |
| Verifying your age and identity (KYC compliance) | Identity, Verification Documents, Contact |
| Fraud detection and anti-money-laundering (AML) monitoring | Financial, Transaction, Technical, Identity |
| Providing customer support and resolving disputes | Identity, Contact, Transaction, Communications |
| Delivering promotions, bonuses, and personalised offers | Identity, Contact, Transaction, Usage |
| Responsible gaming monitoring and self-exclusion management | Identity, Transaction, Usage, Communications |
| Platform analytics and performance optimisation | Technical, Usage (anonymised or aggregated) |
| Compliance with legal and regulatory obligations | Identity, Financial, Transaction, Verification Documents |
| Sending service notifications (deposit confirmations, withdrawal updates, security alerts) | Contact, Transaction |
77dd does not use your personal data for automated individual decision-making that produces legal effects or significantly affects you, except for fraud detection systems where automated flags are always reviewed by a human member of the 77dd security team before any account action is taken.
05 Legal Basis for Processing
77dd processes your personal data on the following legal grounds:
06 Data Sharing & Disclosure
6.1 Third-Party Service Providers. 77dd shares personal data with carefully selected third-party service providers who assist in operating the platform. These providers are bound by contractual data processing agreements and are permitted to use your data only for the specific purpose for which it was shared. Categories of service providers include:
- Payment processors — bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and other financial institutions used to process transactions.
- Identity verification providers — third-party KYC and document verification services.
- Game providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed game studios whose products are hosted on the 77dd platform.
- Cloud infrastructure providers — secure hosting and database services that store platform data.
- Fraud and security analytics providers — services used to detect suspicious activity and protect player accounts.
- Customer support tools — helpdesk and live chat software used by the 77dd support team.
6.2 Legal Disclosure. 77dd may disclose personal data to law enforcement authorities, courts, or other government bodies where required to do so by applicable law, court order, or regulatory direction. In such cases, 77dd will disclose only the minimum data necessary to satisfy the legal requirement.
6.3 Business Transfers. In the event of a merger, acquisition, restructuring, or sale of all or part of the 77dd business, player personal data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and the identity of the new data controller before the transfer takes effect.
6.4 No Sale of Data. 77dd does not sell, rent, lease, or otherwise commercially transfer your personal data to third parties for their own marketing or commercial purposes under any circumstances.
When game providers such as Pragmatic Play or Evolution Gaming receive gameplay session data, that data is used solely for game delivery, RNG audit purposes, and technical dispute resolution. Game providers are not permitted to use player data for their own marketing activities without explicit separate consent from the player.
07 Data Retention
77dd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data (identity, contact) | Duration of account + 5 years after closure | Legal and regulatory compliance |
| Financial transaction records | 7 years from transaction date | AML obligations and financial audit requirements |
| KYC verification documents | 5 years from account closure | Regulatory identity verification obligations |
| Support communications and complaint records | 3 years from last communication | Dispute resolution and service quality |
| Technical and usage data (logs) | 13 months from collection | Security monitoring and platform analytics |
| Marketing preference records | Until consent is withdrawn + 1 year | Consent audit trail |
When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with any individual. In cases where deletion is technically constrained (e.g., data held in secure backup systems), the data is quarantined from active use and deleted at the next scheduled backup rotation cycle.
08 Cookies & Tracking Technologies
The 77dd platform uses cookies and similar tracking technologies to operate the platform, maintain session security, and gather analytics data that helps us improve the player experience. The following categories of cookies are in use:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection, load balancing. These cookies are essential for the platform to function and cannot be disabled. | Session only |
| Functional | Remembering your language preference, display settings, and last-used payment method to improve your return visit experience. | Up to 12 months |
| Analytics | Aggregated platform usage statistics including page views, game popularity, session lengths, and navigation paths. Data is anonymised before analysis. | Up to 13 months |
| Security / Fraud Detection | Device fingerprinting and behavioural analytics used to identify suspicious login attempts, bot activity, and multi-account fraud patterns. | Up to 12 months |
8.1 No Third-Party Advertising Cookies. 77dd does not deploy third-party advertising cookies, retargeting pixels, or cross-site tracking technologies. You will not be tracked by 77dd cookies on websites other than https://77dd.io and its subdomains.
8.2 Managing Cookies. You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will prevent you from logging into your account and using core platform features. Disabling functional or analytics cookies will not affect your ability to place bets or make transactions, but may reduce the quality of your experience on return visits.
09 Your Data Rights
As a player whose personal data is processed by 77dd, you hold the following rights in respect of that data:
- Right of Access: You may request a copy of all personal data held about you by 77dd. We will provide this in a structured, readable format within 30 calendar days.
- Right to Rectification: You may request correction of any personal data held about you that is inaccurate or incomplete. Minor updates (e.g., phone number) can be made directly in account settings; changes to identity data require re-verification.
- Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations described in Section 07.
- Right to Restriction of Processing: You may request that 77dd restricts its processing of your personal data in certain circumstances, such as while an accuracy dispute is being investigated.
- Right to Data Portability: You may request your personal data in a machine-readable format (JSON or CSV) for transfer to another service provider where technically feasible.
- Right to Object: You may object to processing carried out on the basis of legitimate interests, including profiling for personalised promotions. Where you object, 77dd will cease that processing unless compelling legitimate grounds override your objection.
- Right to Withdraw Consent: Where processing is based on consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. To withdraw, update your preferences in account settings or email [email protected].
To exercise any of the above rights, contact the 77dd support team at [email protected] with the subject line "Data Rights Request" and your registered account username. 77dd will acknowledge your request within 5 business days and fulfil it within 30 calendar days. Complex requests may be extended by a further 30 days with prior notification.
Exercising data rights such as erasure or restriction of processing may limit your ability to use certain 77dd platform features, or may require account closure where the retained data is essential to the account relationship. 77dd will advise you of any such impact before fulfilling a data rights request.
10 Children & Minors
The 77dd platform is strictly intended for adults aged 21 and above. 77dd does not knowingly collect personal data from individuals under the age of 21. The registration process requires users to confirm their date of birth, and age verification is conducted as part of the KYC process.
If 77dd becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all associated data will be securely deleted as soon as legally permissible, and any deposited funds will be returned to the payment source used for the deposit.
If you are a parent or guardian and believe that a person under 21 in your care has registered a 77dd account, please contact [email protected] immediately. We take underage access seriously and will act on any such report with priority.
11 Security Measures
77dd implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
- 256-bit SSL/TLS encryption on all data transmitted between your browser and the 77dd platform servers.
- AES-256 encryption at rest for all personally identifiable data and financial records stored in 77dd's databases.
- Role-based access controls (RBAC) ensuring that internal staff can only access the personal data categories strictly necessary for their specific job function.
- Multi-factor authentication required for all 77dd internal platform administrator accounts.
- Regular penetration testing and vulnerability assessments conducted by independent security specialists.
- Intrusion detection systems (IDS) monitoring for anomalous access patterns in real time.
- Automated fraud detection flagging unusual login locations, rapid balance changes, and atypical betting patterns for human review.
- Data breach response plan — in the event of a confirmed data breach affecting player personal data, 77dd will notify affected players within 72 hours of becoming aware of the breach, with full details of the data affected and the steps being taken to mitigate harm.
While 77dd takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials. If you suspect unauthorised access to your 77dd account, contact [email protected] immediately so the team can take protective action.
12 Third-Party Links & External Services
The 77dd platform may contain references to third-party game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While the games themselves are hosted within the 77dd environment, each game studio operates under its own privacy and data governance framework in respect of gameplay telemetry data collected through their game engines.
77dd is not responsible for the privacy practices of any third-party game provider, payment processor, or external service. The presence of a third-party service on the 77dd platform does not constitute an endorsement of that party's privacy practices. We encourage you to review the privacy policies of any third-party service you interact with.
This Privacy Policy applies solely to personal data collected and processed by 77dd directly. Data flows between your device and third-party game engines during live gameplay sessions are governed by the applicable game provider's own data processing terms.
13 Changes to This Privacy Policy
13.1 77dd reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform operations, data processing practices, or applicable legal requirements. The version number and effective date at the top of this document will be updated each time a revision is made.
13.2 Where changes are material — meaning they significantly affect how your personal data is collected, used, or shared — 77dd will notify active players by email to their registered address and via an on-screen notification upon next login, at least 14 days before the revised policy takes effect.
13.3 Your continued use of the 77dd platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must stop using the platform and may request account closure by contacting [email protected].
13.4 All prior versions of the 77dd Privacy Policy are archived and available upon written request to [email protected]. Please include "Privacy Policy Archive Request" in the subject line of your email.
14 Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 09, please contact the 77dd privacy team using the details below:
Email: [email protected]
Subject Line for Data Requests: "Data Rights Request — [Your Username]"
Subject Line for Privacy Complaints: "Privacy Complaint — [Your Username]"
Support Hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)
Response Time: Acknowledgement within 5 business days; full response within 30 calendar days
When contacting us about a data rights matter, please include your registered account username, a clear description of your request or complaint, and, where relevant, the specific section of this Privacy Policy you believe has not been complied with. Providing this detail will allow the 77dd team to handle your request as efficiently as possible.
Document Reference: 77dd Privacy Policy v2.4 — Effective 1 January 2026. This document supersedes all previous versions of the 77dd Privacy Policy. All prior versions are archived and available upon written request to [email protected].
Ready to Play at 77dd?
Now that you know how 77dd protects your data, explore everything the platform has to offer — cricket betting, live casino, Aviator, slots, and more. All in BDT, built for Bangladesh.